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Creditors have a better memory than debtors

(Benjamin Franklin)

For 25 years we have been the ideal partner for serious debt collection and efficient receivable management. Our thinking and actions are driven by transparency, trust, fairness and mutual respect.

We are proud to be one of the leading independent collection companies and being are a reliable partner, full of integrity for trade, industry, publishing houses, municipalities, telecommunications, healthcare, starts-ups, gaming, teleshopping – nationally and internationally.

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Mobile Payment

The DIAGONAL Group offers also all common mobile payment methods. Just get in touch with us. Contact us.

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Digitization

Our automatic processes filter out the essential information from the amount of available information, identify patterns and enable correlations to be analysed.

Technology
Processes

are not carved in stone. We offer the flexibility which you expect from a modern debt collector.

Services
It´s about your money

We are a high-quality interface between companies and consumer. We mediate in case of possible ambiguities and assist you, to settle your liabilities in an easy way.

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Did you know…


You can pay your dunning directly in our payment-portal.
All you need for log-in is the file-number and the pin code from the dunning notice.

Diagonal – fair. transparent. digital.

Our goal is to move things forward and doing them better.

This theme is a common mission statement and individual aspiration for our employees at the same time.

Receivable Management is in a state of upheaval. On the one hand through the digitization of processes, on the other hand through more facts, numbers, data and analysis.

The thinking of our employees is digital and cross-linked for years already. Due of this we are able to provide our services even more effectively and improve the quality of our advice.

The interplay between new technologies and various experience of our employees, provides our clients a special value!

Customers of the DIAGONAL Group receive the best results through the use of the latest technology and regular quality circles.

Besides of our professional know-how we also have special industry and market knowledge.

Due of this we are also your competent guide. We are living a culture of dialogue and communicate in an open and honest way, to be also at your side if it comes to complex and transboundary tasks.

Diagonal in figures

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years of experience

figure of the month

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debtor contacts per day
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transactions per day

You've got more than 80.000 open cases?

Thanks to our modern IT-system and stable processes we can take them over easily.

The DIAGONAL Group
is digital already.

Technology

Diagonal 360° Service

We have further developed and specialised our range of services. In addition to all areas of competence related to receivables management, address determination, billing, creditworthiness checks, fraud prevention, clearing, heir determination, as well as titling, foreclosure and long-term monitoring are extended modules in our range of services – in the German and international market.

Despite a high degree of automated processes, human values have the highest priority for us. We lead with heart. To respect the satisfaction, performance and experience of every employee is a matter of course for us!

Humanity, consideration and a partnership-based cooperation with our clients is an obligation to us. Our values guarantee friendly and fair communication with the debtor; even we are committed to success.

Wir sind auf der FIBO 2019

Wir treffen Sie gerne auf der FIBO vom 4 bis 7. April in Köln und laden Sie zu einem Shake, Smoothie oder Elektrolytgetränk ein.
(Foto: FIBO / Behrendt und Rausch)

Diagonal 360° Service

We have further developed and specialised our range of services. In addition to all areas of competence related to receivables management, address determination, billing, creditworthiness checks, fraud prevention, clearing, heir determination, as well as titling, foreclosure and long-term monitoring are extended modules in our range of services – in the German and international market.

Despite a high degree of automated processes, human values have the highest priority for us. We lead with heart. To respect the satisfaction, performance and experience of every employee is a matter of course for us!

Humanity, consideration and a partnership-based cooperation with our clients is an obligation to us. Our values guarantee friendly and fair communication with the debtor; even we are committed to success.

That’s what our partners say